Numerous researches have shown that large and complex change initiatives, be it a system implementation or total reorganisation, often fail due to ineffective change management. Change management is not just about introducing new technology or restructuring. It is equally important that stakeholders embrace the change and are equipped with the right knowledge and skills required to perform in the new environment. This will ensure a sustainable change.
HumanCap’s change management program is beyond basic communication and training. It focuses on both the programmatic and transformational change aspects:
In the ever evolving business world, the need for innovation and heightened performances is only as important as the organisation’s ability to adapt itself to new trends and client needs.
Change management in any transformational programme is not just about introducing new technology or organisational restructuring. It is equally important that stakeholders embrace the change and are equipped with the right knowledge and skills required to perform in the new environment. This is what will ensure an effective and sustainable change.
Technology, leadership or strategic changes are likely to have impacts on your employees and processes. Employees typically fear change as it represents the unknown. During any change initiatives, employees are often left uninformed, informed too late and therefore tend to make their own assumptions to fill in the information gap. Change management helps organisations to minimize the potential negative effects such as resistance from employees due to ignorance, and decline in productivity – which could delay or even obstruct the change implementation.
Drawing on years of experience and satisfied clients; we have facilitated diverse organizations through our customized designs and solutions in fulfilling their vision of brilliance. As our loyal clients testify, HumanCap is truly dedicated in delivering a powerful partnership in ensuring sustainable and measurable success for our clients in Malaysia.
We offer a wide range of assessment tools that can be tailored to suit the needs of your organization. There will be specific assessment tools and key deliverables for each of the HumanCap stages of Change Management as below:
This analysis is conducted to be able to identify stakeholder engagement levels by explicitly considering stakeholders interests, identifying and dealing with their concerns and considering the potential for mutual solution.
CRA is a useful tool in order to diagnose the current situation and evaluate the level of preparedness of your employees, attitude, and resources at all impacted levels. The greater the complexity of the proposed change, the greater the importance of understanding whether there is readiness and acceptance for change as this can be critical for deciding whether it is necessary to intervene. When implemented correctly and thoroughly, CRA can provide a glimpse on the unique characteristics of an organization, making change management either convenient or challenging.
Lack of readiness is not always because people are resisting change, in fact, the lack of readiness can be due to other factors such as behavioural momentum, causal ambiguity, confusion and perception that infrastructure is not ready, sense of insecurity and quite often, simply not knowing what should be done.
The 3 key Impact Assessment tools that would be applicable are as follows:
This assessment tool will be required at the end phase of the change cycle when the need to re-assess the various assessments implemented – CIA, OIA, JIA that was applied previously as well as the potential review of the various approach plans to ensure the consistent and sustainability of the change is implemented.
HumanCap has been providing customized Change Management training to organizations from various industries. Topics of our expertise include:
Our training programs are uniquely designed to fit the organizational requirements of our clients and to cater for different levels and background of participants. Our programs are aimed to help participants understand the theories behind change management, its importance, as well as its application to ensure that participants are not only able to understand and appreciate the common challenges that are frequently faced by change practitioners, but also able to implement the change management tools. By managing change, you can help influence the overall implementation of the change, and minimize resistance from employees.Who Should Participate: